Payroll

If you have any Payroll related queries, please log a ticket by using the ‘Helpdesk’ banner and a member of our Payroll team will be in contact with you within 24 hour.

CPL Healthcare Payroll Information:

• Pay Day will be every Friday.
• The Cpl Healthcare pay week (and timesheet) runs from Saturday to Friday.
• Please send ONE Timesheet for each working week - wherever you may be working.
• Timesheets must be dated with the working week's start and finish dates.
• You will be paid every Friday for the work you have done the previous week.
• The cut off for timesheets is every Friday at 10pm (including Bank Holidays). Any timesheets received after this time will be paid the following week.
• Timesheets must be faxed to 0818 365 101, please ensure that you receive a printed confirmation of a successful fax transmission.
• All employees must inform the agency of all direct bookings received from client prior to working the shifts. You can call, fax, phone, e-mail or log through your temp access. Failure to inform the agency of these direct bookings may result in late or non-payment.
• Working with Homecare clients, you must fill out the separate Homecare timesheet and only one client per timesheet will be accepted.
• A payroll helpline will be held for any telephone queries on 0818 365 102 during the following times:

  • Monday09:00 – 10:00
    

  • TuesdayClosed
    

  • Wednesday14:00– 16:00
    

  • Thursday 14:00– 16:00
    

  • Friday09:00 – 14:00
    

Please make every effort to ensure your timesheet is completed correctly.

We will be unable to make payment on any timesheet that does not contain all the required information.