JN -102026-559114
Job Title: Deputy Manager
Location: Various locations across England
Job Type: Permanent, Full-Time
Hours: 36–48 hours per week
Salary: £16.00 per hour
About the Role
We are seeking an experienced and motivated Deputy Manager to support the day-to-day management of complex care services across England. This is an excellent opportunity for a senior care professional looking to progress their leadership career while continuing to make a positive impact on the lives of individuals with complex needs.
Working alongside the Registered Manager, you will help lead and develop care teams, ensure the delivery of high-quality person-centred care, and maintain compliance with regulatory and organisational standards. You will play a key role in supporting staff, overseeing care delivery, and promoting positive outcomes for the people we support.
Key Responsibilities
- Support the Registered Manager in the daily operation of the service.
- Lead, motivate, and develop Support Workers and Senior Support Workers.
- Ensure care plans, risk assessments, support plans, and behavioural strategies are implemented effectively.
- Monitor the quality and consistency of care delivery.
- Assist with staff supervision, appraisals, recruitment, induction, and training.
- Support rota management and staffing allocation to ensure safe service delivery.
- Promote Positive Behaviour Support (PBS) and person-centred approaches.
- Ensure safeguarding concerns, incidents, and complaints are managed and escalated appropriately.
- Oversee accurate record-keeping and documentation.
- Support audits, quality assurance processes, and compliance monitoring.
- Build and maintain positive relationships with families, external professionals, and multidisciplinary teams.
- Deputise for the Registered Manager in their absence.
Essential Requirements
- Previous experience in a supervisory, senior support worker, team leader, or deputy manager role within health and social care.
- Experience supporting individuals with complex needs, learning disabilities, autism, mental health needs, or behaviours that challenge.
- Excellent leadership and team management skills.
- Strong understanding of safeguarding, CQC standards, risk management, and person-centred care.
- Experience implementing care plans and behavioural support strategies.
- Strong communication, organisational, and problem-solving abilities.
- Ability to lead by example and support staff development.
- Right to work in the UK.
Desirable Requirements
- Level 3 Diploma in Health & Social Care (minimum).
- Level 5 Diploma in Leadership for Health & Social Care, or willingness to work towards it.
- Experience within complex care or high-acuity services.
- Knowledge of Positive Behaviour Support (PBS) and DoLS.
- Experience managing incidents, investigations, and staff performance.
- DMI (Dynamis) training or equivalent behavioural support training.
Benefits
- £16.00 per hour
- Permanent full-time position
- 36–48 hours per week
- Paid annual leave
- Pension contributions
- Free in-house DMI training
- Free mandatory training
- Ongoing professional development and leadership training
- Opportunities for career progression
- Supportive management team and positive working environment
About You
You are a confident and compassionate leader who is passionate about delivering excellent care and supporting teams to achieve the highest standards. You have the ability to remain calm under pressure, make sound decisions, and inspire those around you while ensuring the people you support receive safe, effective, and person-centred care at all times.
